Terms of Service

Effective Date: March 29, 2026  |  Last Updated: March 29, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "you," or "your") and Church's Chicken ("Company," "we," "us," or "our"), the operator of the website located at churchchicks.world (the "Website"). By visiting, browsing, registering, placing an order, or otherwise using any portion of the Website or any related services, applications, or platforms offered by the Company, you acknowledge that:

• You have read and understood these Terms in their entirety;
• You are at least eighteen (18) years of age, or the legal age of majority in your jurisdiction;
• You have the legal authority to enter into a binding agreement;
• You consent to be legally bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are using the Website on behalf of a business entity, organization, or employer, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" shall include such entity.

These Terms apply to all users of the Website, including without limitation visitors, customers, registered account holders, and any other individuals who access or use our digital or physical services.

2. Contact Information and Business Details

For any questions, concerns, legal notices, or communications regarding these Terms of Service, please contact us using the information below:

All formal legal notices must be submitted in writing via email to [email protected] and shall be deemed received upon confirmation of delivery.

3. Description of Services

Church's Chicken operates a food service business through its digital and physical channels. Through the Website, the Company may offer the following services (collectively, the "Services"):

• Online Menu Browsing: Users may view our current menu offerings, including food items, meal deals, combo options, limited-time promotions, and nutritional information;
• Online Ordering: Registered and guest users may place food orders for pickup or delivery, subject to availability and location-specific service offerings;
• Account Registration and Management: Users may create a personal account to manage order history, saved payment methods, and loyalty rewards;
• Loyalty and Rewards Programs: Eligible users may participate in promotional loyalty programs, earn rewards points, and redeem offers subject to applicable program terms;
• Promotions and Offers: The Company may distribute digital coupons, promotional codes, and special offers through the Website or via registered user communications;
• Customer Support: Users may access customer service resources, FAQs, and contact forms to resolve inquiries related to orders, billing, or general information;
• Location Finder: Users may search for nearby Church's Chicken restaurant locations, hours of operation, and contact details;
• Feedback and Reviews: Users may have the ability to submit feedback, ratings, or reviews about their dining experience.

The Company reserves the right to modify, suspend, discontinue, or restrict any portion of the Services at any time without prior notice. We do not guarantee the perpetual availability of any specific feature, menu item, or promotional offer.

The Services are intended for personal, non-commercial use only unless expressly authorized in writing by the Company.

4. Eligibility and User Accounts

To access certain features of our Website, including online ordering and loyalty program participation, you may be required to create a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate and complete;
• Maintain the confidentiality and security of your login credentials, including your username and password;
• Accept responsibility for all activities that occur under your account, whether or not authorized by you;
• Immediately notify the Company at [email protected] upon becoming aware of any unauthorized access to or use of your account.

The Company reserves the right to suspend, terminate, or refuse service to any user account at its sole discretion, including without limitation for violations of these Terms, suspicious or fraudulent activity, or extended periods of inactivity.

You may not create accounts using false identities, impersonate another person or entity, or use automated tools or scripts to create multiple accounts. Any account created in violation of these restrictions may be removed without notice.

5. User Obligations and Prohibited Activities

By using our Website and Services, you agree to comply with all applicable federal, state, and local laws and regulations of the United States. You further agree to use our Services only for lawful purposes and in a manner consistent with these Terms.

5.1 User Obligations

You agree to:

• Use the Website and Services only for personal, non-commercial purposes;
• Provide truthful and accurate information in all interactions with the Company;
• Comply with all payment obligations for orders placed through the Website;
• Respect the intellectual property rights of the Company and third parties;
• Follow all applicable food safety guidelines and lawful regulations related to food service interactions.

5.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities:

• Using the Website for any unlawful, fraudulent, or deceptive purpose;
• Submitting false, misleading, or fraudulent orders, reviews, or customer service requests;
• Attempting to gain unauthorized access to any portion of the Website, user accounts, systems, or networks;
• Using automated tools, bots, scrapers, crawlers, or scripts to access, collect, or copy data from the Website without express written consent;
• Transmitting viruses, malware, ransomware, spyware, or any other harmful code that could damage, disrupt, or interfere with the Website or Services;
• Engaging in denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks against the Website;
• Impersonating any person, entity, Company employee, or representative;
• Collecting, harvesting, or otherwise gathering personal information of other users without their explicit consent;
• Reselling, sublicensing, or commercially exploiting any portion of the Services without prior written authorization from the Company;
• Removing, altering, or obscuring any copyright, trademark, or proprietary notices appearing on or within the Website;
• Posting, uploading, or transmitting defamatory, obscene, harassing, threatening, or otherwise objectionable content through any interactive feature of the Website;
• Using loyalty points, rewards, promotional codes, or discount offers in a manner inconsistent with applicable program terms or through fraudulent means;
• Engaging in any activity that violates the Federal Trade Commission Act, CAN-SPAM Act, Computer Fraud and Abuse Act (CFAA), or any other applicable United States federal or state law.

Violations of these prohibited activities may result in immediate account termination, denial of future Services, and may expose you to civil and/or criminal liability under applicable law.

6. Online Ordering and Payment Terms

6.1 Placing Orders

When you place an order through our Website, you are making an offer to purchase food products subject to availability and confirmation. The Company reserves the right to accept, decline, or cancel any order at its discretion, including due to product unavailability, pricing errors, or suspected fraudulent activity. You will receive an order confirmation via email upon successful placement of your order.

6.2 Pricing and Fees

All prices displayed on the Website are in United States Dollars (USD) and are subject to applicable federal, state, and local sales taxes. Prices are subject to change without prior notice. Delivery orders may be subject to additional delivery fees, service charges, and minimum order requirements as disclosed at the time of checkout.

6.3 Payment Methods

The Company accepts payment through methods listed on the Website at the time of checkout, which may include major credit cards, debit cards, and other electronic payment methods. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information is accurate and complete;
• You authorize the Company to charge the designated payment method for all amounts due.

6.4 Refunds and Cancellations

All sales are generally final once an order has been confirmed and processing has begun. Refund requests must be submitted promptly to our customer support at [email protected] and will be evaluated on a case-by-case basis. The Company reserves the right to determine eligibility for refunds in its sole discretion.

6.5 Delivery Services

Delivery services may be fulfilled by third-party delivery partners. The Company shall not be liable for delays, errors, or damages arising from the actions or omissions of third-party delivery providers. Delivery availability is subject to geographic limitations and operational hours.

7. Intellectual Property Rights

All content, materials, and elements available on or through the Website are the exclusive property of Church's Chicken or its licensors and are protected under applicable United States intellectual property laws, including but not limited to the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and applicable state intellectual property statutes.

Protected intellectual property includes, without limitation:

• Trademarks, service marks, trade names, logos, and brand identifiers associated with Church's Chicken;
• Website design, layout, graphics, images, photographs, and audiovisual materials;
• Written content, menu descriptions, marketing copy, and editorial materials;
• Software, code, scripts, databases, and underlying technology powering the Website;
• Promotional materials, advertisements, and campaign assets.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial purposes in accordance with these Terms. This license does not include any right to:

• Reproduce, distribute, publish, or transmit any content from the Website;
• Modify, adapt, translate, or create derivative works based on Website content;
• Use any Company trademarks or brand elements without prior written consent;
• Reverse-engineer, decompile, or disassemble any software or technology component of the Website.

Any unauthorized use of the Company's intellectual property is strictly prohibited and may constitute trademark infringement, copyright infringement, or unfair competition under applicable federal and state law, and may subject you to civil and criminal penalties.

If you believe that any content on our Website infringes your intellectual property rights, please send a written notification compliant with the Digital Millennium Copyright Act (DMCA) (17 U.S.C. § 512) to [email protected].

8. Third-Party Links and Services

The Website may contain hyperlinks to third-party websites, applications, or services that are not owned, operated, or controlled by Church's Chicken. These links are provided for your convenience and informational purposes only. The Company does not endorse, recommend, or assume any responsibility for the content, privacy practices, accuracy, or availability of any third-party websites or services.

Your use of any third-party website or service is governed solely by the terms and conditions and privacy policies of that third party. The Company shall not be liable for any loss, damage, or harm arising from your access to or use of third-party websites or services linked from our Website.

We encourage you to review the terms and privacy policies of any third-party site you visit.

9. Disclaimers and "As-Is" Basis

10. Limitation of Liability

11. Indemnification

You agree to defend, indemnify, and hold harmless Church's Chicken and its officers, directors, employees, agents, contractors, affiliates, licensors, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including, but not limited to, reasonable attorneys' fees, court costs, and legal fees) arising from or related to:

• Your access to or use of the Website or Services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Your infringement of any intellectual property right, privacy right, or other right of any person or entity;
• Any content you submit, post, or transmit through the Website;
• Your negligence, willful misconduct, or fraudulent activity;
• Your unauthorized access to or use of another user's account or personal information.

The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify the Company. You agree to cooperate fully with the Company's defense of any such claims. You agree not to settle any matter without the prior written consent of the Company.

12. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Company collects, uses, stores, and discloses your personal information in accordance with our Privacy Policy and applicable United States federal and state privacy laws.

Users located in California may have additional rights under the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising privacy rights.

The Company's general data practices are subject to applicable provisions of the Federal Trade Commission Act (FTC Act, 15 U.S.C. § 41 et seq.), which governs unfair or deceptive acts or practices in commerce, including misrepresentations regarding privacy and data security.

By using our Website, you consent to the data practices described in our Privacy Policy. If you have questions or concerns regarding your personal data, please contact us at [email protected].

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by, construed, and enforced in accordance with the laws of the United States of America and the laws of the applicable state in which the Company's principal place of business is located, without regard to its conflict of law provisions.

To the extent permitted by law, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction within the United States. You hereby consent to personal jurisdiction in such courts and waive any objection to the laying of venue in such courts.

The following federal statutes, among others, may apply to your use of our Website and Services:

• Federal Trade Commission Act (15 U.S.C. § 41 et seq.): Governing consumer protection and unfair or deceptive trade practices;
• Computer Fraud and Abuse Act (18 U.S.C. § 1030): Governing unauthorized access to computer systems and networks;
• CAN-SPAM Act (15 U.S.C. § 7701 et seq.): Governing commercial electronic mail communications;
• Digital Millennium Copyright Act (17 U.S.C. § 512): Governing online copyright infringement and safe harbor provisions;
• Electronic Communications Privacy Act (18 U.S.C. § 2510 et seq.): Governing the privacy of electronic communications.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services informally by contacting the Company at [email protected] with a written description of the dispute and your desired resolution. The parties agree to negotiate in good faith for a period of thirty (30) days from the date of the written notice before initiating formal proceedings.

14.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms, the breach thereof, or your use of the Services shall be finally settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA), or such other mutually agreed-upon arbitration administrator. The arbitration shall be conducted in the English language within the United States. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

14.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights.

14.5 Time Limitation on Claims

To the extent permitted by applicable law, any claim or cause of action arising from or relating to these Terms or your use of the Services must be filed within one (1) year after such claim or cause of action arose. Claims filed after this period shall be barred.

15. Term and Termination

15.1 Duration

These Terms shall remain in full force and effect for as long as you access or use the Website or Services. Certain provisions of these Terms, including but not limited to intellectual property rights, limitation of liability, indemnification, and dispute resolution, shall survive the termination or expiration of these Terms.

15.2 Termination by You

You may terminate your account and discontinue use of our Services at any time by contacting us at [email protected] and requesting account deletion. Termination does not relieve you of any obligations incurred prior to termination, including outstanding payment obligations.

15.3 Termination by the Company

The Company reserves the right to suspend or terminate your access to the Website and Services, with or without cause and with or without notice, at its sole discretion, including but not limited to for:

• Violations of any provision of these Terms;
• Engaging in fraudulent, abusive, or unlawful activity;
• Actions that damage or are likely to damage the Company's reputation, systems, or operations;
• Non-payment for orders placed through the Website;
• Legal, regulatory, or compliance requirements.

15.4 Effect of Termination

Upon termination of your account or access, all licenses granted to you under these Terms shall immediately cease, and you must discontinue all use of the Website and Services. The Company may, but is not obligated to, retain certain account information as required by applicable law or for legitimate business purposes.

16. Changes to These Terms

The Company reserves the right to modify, update, revise, or replace these Terms of Service at any time at its sole discretion. When changes are made, the Company will update the "Last Updated" date at the top of this page. For material changes, the Company may provide additional notice through the Website, via email to registered account holders, or through in-application notifications.

Your continued use of the Website or Services following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to any revised Terms, you must immediately cease using the Website and Services and, if applicable, request closure of your account.

We encourage you to periodically review these Terms to stay informed of any updates. Your most current version of these Terms will always be accessible at churchchicks.world.

17. Severability

If any provision of these Terms of Service is found by a court, arbitrator, or other tribunal of competent jurisdiction to be invalid, illegal, unenforceable, or contrary to applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall be construed to give maximum effect to the original intentions of the parties.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms.

18. Waiver

No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

All waivers must be in writing and signed by an authorized representative of the Company to be effective.

19. Entire Agreement

These Terms of Service, together with the Privacy Policy and any other legal notices, policies, or agreements published by the Company on the Website, constitute the entire agreement between you and Church's Chicken with respect to your use of the Website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter hereof.

No oral representations or statements shall constitute a part of this Agreement. In the event of any conflict between these Terms and any other agreement between you and the Company, these Terms shall control unless the other agreement expressly states otherwise.

20. Force Majeure

The Company shall not be liable for any failure or delay in performance of its obligations under these Terms where such failure or delay results from circumstances beyond the Company's reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, civil unrest, strikes, government restrictions, war, terrorist acts, power outages, internet service disruptions, or any other event constituting a force majeure event under applicable law.

In such circumstances, the Company's obligations shall be suspended for the duration of the force majeure event. The Company will use commercially reasonable efforts to resume normal operations as soon as practicable.

21. Assignment

You may not assign, delegate, or transfer any of your rights or obligations under these Terms, by operation of law or otherwise, without the prior written consent of the Company. Any purported assignment in violation of this section shall be null and void.

The Company may freely assign, transfer, or delegate any of its rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets, reorganization, or other business transaction. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

22. Electronic Communications and Notices

By using our Website and Services, you consent to receive communications from the Company electronically, including via email and Website notifications. You agree that all agreements, notices, disclosures, and other communications that the Company provides to you electronically satisfy any legal requirement that such communications be in writing.

The Company may send you operational and transactional emails related to your use of the Services, including order confirmations, account notifications, and policy updates. Promotional and marketing communications shall be subject to your opt-in consent where required by applicable law, including the CAN-SPAM Act (15 U.S.C. § 7701 et seq.).

You may opt out of marketing communications at any time by following the unsubscribe instructions in the relevant communication or by contacting us at [email protected].

23. Accessibility

Church's Chicken is committed to making its Website accessible to individuals with disabilities in compliance with applicable federal accessibility standards, including guidelines established under the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq., and the Web Content Accessibility Guidelines (WCAG). If you experience difficulty accessing any portion of our Website due to a disability or accessibility barrier, please contact us at [email protected] so that we may assist you and work to improve our accessibility.

24. Feedback and Submissions

If you submit feedback, suggestions, ideas, reviews, comments, or other materials to the Company through the Website or otherwise (collectively, "Submissions"), you grant the Company a perpetual, irrevocable, non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, distribute, display, and otherwise exploit such Submissions for any purpose without compensation or attribution to you.

You represent and warrant that your Submissions do not infringe the rights of any third party, are not false or misleading, and do not violate any applicable law or regulation. The Company reserves the right to remove or decline to publish any Submission at its sole discretion.

These Terms of Service were last updated on March 29, 2026, and are effective as of that date. Church's Chicken reserves all rights not expressly granted herein.